Terms & Conditions
The site https://dreamlandsunglasses.com/ eis an online store of the brand Dreamland Sunglasses, if you buy at https://dreamlandsunglasses.com/ you agree to the following terms and conditions, please review them carefully.
By using this website you declare that you have reviewed and understood the terms and conditions established therein, and that you agree and accept all of them without any condition on your part.
The terms included in this agreement may be modified at the sole discretion of Dreamland Sunglasses, without this requiring us to notify you. We recommend that if you want to review the changes made, read this agreement again. The constant use of this website constitutes your consent to any change. By accepting these terms and conditions, you declare that you are of legal age in your country of residence.
Shipping method
Shipments will be made through the EMS Costa Rica Post Office. All shipments are made to a post office in Costa Rica or to a physical address previously provided by the client.
- Shipments will be received by customers within 1 to 4 business days, however, delivery time depends on Costa Rica Post Office, in case of shipments to physical address that the customer was not present at the time of making delivery, Costa Rica Post Office delivery policies will apply.
- The customer must provide specifically at the time of making the purchase: delivery address, phone number and email, in order to make the delivery of the order. The billing and delivery address must be the same.
- Delivery Time of the EMS Costa Rica Post Office Service: Being an outsourced service, Dreamland Sunglasses has no control over the quality of the service, so it is not responsible for delays in transport, delivery or damage of any shipment in the following cases: force majeure situation or any other circumstance beyond the control of the EMS Service.
Payment methods
Bank transfer or deposit to any of our accounts in Banco Nacional, Banco de Costa Rica and BAC Credomatic that are provided to the client when he makes his online purchase as well as Sinpe Movil. Also by the PayPal online payment platform.
Credit Card or Debit Card through the secure platform of BAC Credomatic, the customer’s data is confidential and is protected by BAC Credomatic. The VISA and MasterCard brands are accepted.
Privacy and data security
When using the https://dreamlandsunglasses.com/, be sure to maintain the confidentiality and security of your data and account password, and to restrict access to your computer to prevent unauthorized use. The user of this website assumes responsibility for the activities that are generated with your account and password and take all measures to prevent theft of them.
The data that the client provides through our website is information that will be kept in absolute confidentiality and which is requested to deliver the orders. The data will never be shared with third parties.
Order Cancellation Policies
If the client wishes, he can cancel his order in a time no longer than 24 hours after making the purchase. For that, he must inform sac@dreamlandsunglasses.com
Return Policy
The customer can make the return or exchange of the product for any reason as long as the product is returned with the original packaging, in perfect condition, with all the labels and not used. The package can be returned within a maximum of 48 hours to our postal address in Costa Rica, you must notify us by email and explain the reason for the change.
We do not refund money and the shipping cost of the return is on the customer’s account.
Warranty
All our products have a one month guarantee as indicated by the MEIC , Costa Rica regulatory entity. Eyewear products have 3 months warranty.
The warranty covers manufacturing defects and is not applicable in case of misuse of the product.
The products will be subject to a review to determine if the cause of the damage is due to manufacturing defect or misuse of it, for this we have a period of 7 working days.
If the product has a manufacturing defect, it will be replaced by a new one.
Access to the Website
Trademarks: All materials appearing through this website are the property of Dreamland Sunglasses. You hereby agree not to print, copy, reproduce, publish, transmit, distribute or make any other similar use of the contents of this website. Nothing in this Agreement shall be construed as granting a license for anything other than your personal use.
All contents, registered trademarks, logos, drawings, documentation or any other element susceptible of protection by the legislation of intellectual or industrial property, that are accessible in the web site correspond exclusively to Dreamland Sunglasses or to their legitimate owners and are expressly reserved all the rights over them.
No part of the site may be downloaded or modified https://dreamlandsunglasses.com/
The use of content, products, prices, digital downloads or copies of information for the benefit of third parties is not authorized. It is strictly forbidden to put a link or hyperlink to any part of our website https://dreamlandsunglasses.com/ that presents Dreamland Sunglasses in a misleading, false or offensive manner. Dreamland Sunglasses may claim the immediate elimination of said link or hyperlink without any justification. The use of this site does not grant any right with respect to the Virtual Store or any right over the products offered.
It is forbidden to try to modify the information on the site https://dreamlandsunglasses.com/, as well as using some of the images found on the site.
Dreamland Sunglasses reserves the right to modify, expand or reduce any information contained in our website, without obligation to communicate in advance to its users.